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Proudly serving Lake Saint Louis, MO and the surrounding area since 2013

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Customer Service


Review Date: 12/14/2021 | Author: Dennis F.

Comments: Jim, the owner is great. I had a water heater put in several months ago. Next he fixed a gas leak, after Spire changed out the gas mete

Review Date: 11/10/2021 | Author: Dustin H.

Comments: Jim recently replaced our 20 year old water heater. After receiving three bids Express Plumbing, LLC had the best pricing and performed everything required for a quality install. Communication was great throughout the process. Jim performs quality work and I can tell he takes pride in his work. I would recommend Express Plumbing, LLC for your plumbing needs!

Review Date: 05/26/2021 | Author: Larry L.

Comments: Jim was a pleasure to work with. My shower mixing valve went bad I called Express Plumbing he was able to work me into his schedule and got it replaced with a new valve very quickly. He cleaned up after he was finished and price was very reasonable I would highly recommend Express Plumbing

Review Date: 02/10/2021 | Author: Patricia M.

Comments: The repairman did a fantastic job.

Review Date: 08/02/2020 | Author: John W.

Comments: Jim is a great guy who takes pride in his work. He is very thorough and I would definitely recommend him for other plumping jobs

Review Date: 08/01/2020 | Author: S M.

Comments: Our service installer was very kind and considerate. He was on time. He was respectful by honoring us by wearing a mask while in our home.

Review Date: 05/22/2020 | Author: Jenifer C.

Comments: We really liked Jim from the get go. He was very fast at responding back to all our texts and calls. He also is very well priced especially for a licensed contractor. We especially appreciated his dedication to making sure his work was done correctly. He checked his work several times before he left to ensure we didn't have a leak on our hands. Everything is working great still! He did the plumbing for our sink and ran a gas line for our stove. He was very knowledgeable and told us the difference between certain pipe materials that could be used and what are the pros and cons of each. I highly recommend using this plumber!

Review Date: 04/28/2020 | Author: Jason H.

Comments: Express Plumbing came out quickly after hours when we were in a bind to help fix our shower so that we could get water back running. Was extremely knowledgeable and reasonably priced.

Review Date: 04/17/2020 | Author: Maier H.

Comments: Absolutely first class service, high quality code-compliant work, and top tier responsiveness in replacing a new house build water heater improperly installed by another local "low bidder" plumber or low skilled help. Highly recommend Express and keep Jim's card on my refrigerator.

Review Date: 12/07/2019 | Author: Carol R.

Comments: Na

Review Date: 11/07/2019 | Author: Nino G.

Comments: Jim was great. He installed a new water heater in a very timely fashion and was very accurate and precise. He showed up on time and after the job was done ,explained all what he did. All in all, great experience and i definitely would use him again in the future.

Review Date: 08/24/2019 | Author: John S.

Comments: Great service, timely response on a Saturday afternoon! Quick resolution to my problem! Thank you!!

Review Date: 07/30/2019 | Author: Zachary B.

Review Date: 04/24/2019 | Author: Arthur L.

Review Date: 04/02/2019 | Author: Jason C.

Comments: A company committed to customer service. Exceeded my expectations. Truly a great experience.

Review Date: 03/30/2019 | Author: Robert D.

Comments: They were awesome. The work done was efficient and precise. They were very knowledgeable. I plan on using this company in the future.

Review Date: 10/30/2018 | Author: Elizabeth F.

Review Date: 09/08/2018 | Author: Keith R.

Comments: Have hired him again to work on furnace.

Review Date: 05/20/2018 | Author: Linda N.

Comments: They were very prompt and showed up when they said they would. I was told I need something from an inspector and Jim the owner said I did not need it and it met code. He could have just fixed it and made money but he was honest and helpful. He also added a tip kit for my stove since he was already there. Another service co. wanted to charge me $250.00. I have already recommended them to other.

Review Date: 04/13/2018 | Author: Maya A.

Comments: We hired express plumbing to convert electric range to gas range. Plumber did a good job, we had finished basement but part of it was unfinished where the pipes were so it was easy access. Other plumbers had quoted twice the price.reasonable and quality work.

Review Date: 03/25/2018 | Author: Steven H.

Comments: Very knowledgeable, amiable, work very hard to complete the job per requirements and did an excellent job cleaning up after finishing his work.

Review Date: 03/19/2018 | Author: Andy W.

Comments: Highly recommended. Had gas leak on a Sunday. Gas company came out and turned the service off, then told me to contact a plumber to get it fixed. Nobody would come out and do the repair immediately, even those advertising 24/7 service. Jim showed up just a couple hours after contacting Express Plumbing, took a look, gave me a good price, and completed the work perfectly. When the Gas company came out to turn the service back on they even commented on the quality of the work.

Review Date: 03/08/2018 | Author: David S.

Comments: They came out the next day. They charged a very good price for the install of my hot water heater and they supplied the rest of the supplies that comes with a one year warranty for labor. Cleaned up after and another company that call 30 mins after them said the price was good because they would have charge a little more.

Review Date: 01/17/2018 | Author: Monica A.

Comments: I was very pleased with the service I received from Express plumbing. He came in to fix a problem with my two showers that someone caused, he was knowledgeable and let me know what was going on every step of the way. I was without water for 24 hours and he came in and restored the water for me and my daughters while he worked on the mess the previous guy did. I now have water and two working showers...I am very happy.

Review Date: 01/05/2018 | Author: Mary kay F.

Comments: You should wait a day or so to ask for a survey. Nice guy! Very pleasant. Worked efficiently. And so far the repair seems good.

Review Date: 12/30/2017 | Author: Rich P.

Comments: The plumber came to our home within a very short time of me calling him. He found the problem, promptly took care of it and everything works great! I highly recommend.

Review Date: 12/02/2017 | Author: Richard P.


Review Date: 11/21/2017 | Author: Ron B.

Comments: The guy was methodical and precise with his work. I highly recommend him

Review Date: 09/12/2017 | Author: St louis christ C.

Comments: Jim the owner of Express Plumbing came out despite the other work he had for the day and was amazing. We thought we would have to replace our commercial water heater that was estimated at $12,000 by a previous company. Express Plumbing came out and did a thorough job of checking all connections and then reset the water heater and it cranked right up and has been working ever since. They were here for at least 1.5 hours checking everything and did not charge me a dime. So later that afternoon I called back for help in a shower project. They arrived in under 30 minutes and again spent 45 minutes with no charge. Lots of great advice and expert tips were given to me free of charge which allowed me to finish the shower project that evening. Express Plumbing will definitely replace our current plumbers, as #1 on the speed dial when we need assistance. Thank you so much for the personal attention you gave me both times in one day. You're the best!!!!!

Review Date: 08/31/2017 | Author: Josh D.

Review Date: 08/26/2017 | Author: Larry P.

Comments: They were very knowledgeable and explained everything.

Review Date: 08/11/2017 | Author: Denise K.

Comments: Great service! They were able to repair rather than replace the unit.

Review Date: 07/05/2017 | Author: a Neighbor

Comments: Express was the first to respond when we had our plumbing problem. They worked with us to help fix the problem and keep cost down.

Review Date: 06/14/2017 | Author: Thanh T.

Comments: I appreciate their willingness to listen to my concerns. They looked at several ways to approach the resolution of my problem and helped me to decide which was best for me.

Review Date: 05/15/2017 | Author: Rachel W.

Comments: They were fast and very reasonable! They were way less expensive then other big companies I called.

Review Date: 05/13/2017 | Author: Phil D.

Comments: Extremely nice people. Very professional and friendly Finished each job with perfection. I will continue to recommend this company to family and friends. I can't say enough good things about them.

Review Date: 05/10/2017 | Author: Stuart E.

Comments: On time and fast work.

Review Date: 05/04/2017 | Author: Jewell H.

Comments: Our sump pump stopped working and we were getting water in our basement. We found Express Plumbing through Home Advisor and was able to talk to the owner immediately. He was very courteous and listened attentively while I explained our issue. He reassured me that his company would be able to resolve our problem. We didn't commit initially because my husband believed he could fix it. Overnight, we got more water in the basement and when I called Jim, the owner, and he sent someone out immediately! The project was completed in under an hour. The tech, Mike, was very knowledgeable, professional, and personable. We couldn't be happier and would highly recommend Express Plumbing!

Review Date: 05/04/2017 | Author: Paul W.

Comments: Jason did the removal of our old and install of our new hot water heater. Jason was excellent, courteous and professional. Jim also joined later during the install and they worked well as a team. Thanks.

Review Date: 04/27/2017 | Author: Christine T.

Comments: This was a good experience in every way. The plumber was prompt, professional and explained the work he did. We will do business again.

Review Date: 04/27/2017 | Author: Robert H.

Comments: I had a great experience with them. They were very prompt, very clean, and very professional. I would highly recommend them

Review Date: 04/19/2017 | Author: Terry S.

Comments: Showed up on time. Did what they said they would do and followed up after installation. Couldn't ask for anything more.

Review Date: 03/31/2017 | Author: Rick M.

Comments: Express did a great job replacing a large portion of the stack in our 4 family. Jim was very helpful suggesting the strategy to resolve the leak. Michael and Jason were courteous and professional as they efficiently completed the work. They also took great care to thoroughly clean the area after they were finished. I would recommend Express Plumbing.

Review Date: 03/28/2017 | Author: Lee E.

Comments: He was very personable and friendly.

Review Date: 03/22/2017 | Author: Jonathan H.

Comments: Quick, efficient and professional.

Review Date: 03/18/2017 | Author: a Neighbor

Comments: They were prompt in coming and polite and friendly.

Review Date: 03/16/2017 | Author: Donald P.

Comments: The service man, Mike, was excellent, knowledgeable and through. He fixed a minor problem with the under-sink PVC piping and cleaned up the slight amount of dripped water. Mike was able to clear the clog without any disruption of the indoor plumbing and he explained everything that he was doing. He also gave us some valuable tips to prevent or forestall future clogs. I intend to use this company again.

Review Date: 03/15/2017 | Author: a Neighbor

Review Date: 03/04/2017 | Author: a Neighbor

Comments: Mike was kind,prompt, knowledgeable, and got the clog free in a reasonable amount of time. I would call express plumbing in the future, if needed.

Review Date: 03/01/2017 | Author: John D.

Comments: A little late arriving, but for reasons beyond their control. Once here they were fast, professional and friendly.

Review Date: 02/24/2017 | Author: Mike L.

Comments: Mike was very professional. Had him clear 3 drains, one was very clogged and it just seemed to make him more determined to get it cleared also had him re-plum tub, kitchen sink and 2 bathroom sinks. good value and 1 happy customer Mike L

Review Date: 02/24/2017 | Author: a Neighbor

Comments: Efficient, courteous

Review Date: 02/24/2017 | Author: William B.

Comments: They came the next day after I called them. My gas is now back on.

Review Date: 02/21/2017 | Author: Michelle R.

Comments: Mike was proffessional curtious and friendly. He had to do a little more than i anticipated but it did not cost a fortune. I will use in the future. Very satisfied with the service and work.

Review Date: 02/20/2017 | Author: Wilma A.

Comments: Had to call them back, leak was not fixed. He tightened it but it needed a new part which he got the 2nd call and fixed it.

Review Date: 02/17/2017 | Author: Joyce B.

Comments: My problem was fixed in less than three hours from the time I contacted Home Advisor. The gentleman who was here was polite, listened to me, was patient with my poor hearing and my barking dogs, and he explained everything clearly. I am very impressed with the excellent service.

Review Date: 02/13/2017 | Author: Mick E.

Comments: I feel he went out of his way to accommodate my situation pretty much right away and cheaper than the other 4 I called

Review Date: 02/13/2017 | Author: Chuck J.

Comments: All around a good job!

Review Date: 02/09/2017 | Author: Peter W.

Comments: Mike was able to get here in less than two hours and fixed my kitchen faucet in only one hour which was not easy considering all of the calcium build up that made one of the faucet handles almost impossible to remove. VERY PLEASED with James Grier and Mike for for their superior customer service.

Review Date: 02/08/2017 | Author: Richard R.

Comments: Very professional. Water heater stopped working the night before and they were here the next day to install a new one. Jason and Jeff did a very clean and accurate install. Their price was very competitive and I would recommend them to anyone. Great job!

Review Date: 01/30/2017 | Author: a Neighbor

Comments: I called them about 15 minutes later somebody showed up did the job in about 15 minutes they charged me less because the job didn't take very long. I had a great experience with this company and will use them again.

Review Date: 01/14/2017 | Author: a Neighbor

Comments: friendly, fast

Review Date: 01/02/2017 | Author: Cindy E.

Comments: Our water heater went out on Christmas eve. Yuck!!! Had general handy man company try to relight when everthing finally reopened but needed a new heater which they didn't do. The price at Express Pulmbing seemed pretty high but they would come the next day at 8:00 am and we didn't have to worry a about buying the heater and all additional parts needed and then pay installation by the hour. The owner Jim and the plumbers that came by were great. Polite, efficient, etc. The price as a little more than I expected or really wanted to spend, but by my cauculation no more expensive than others. Plumbing materials and installaion are just expensive these days! I may have gotten it done for $100 +/- less but considering the next day serive, professionalism, customer service and no mess, the price was worth it, Hgihly recommend them,

Review Date: 12/31/2016 | Author: Steve W.

Comments: They did a wonderful job! Good guys.

Review Date: 12/16/2016 | Author: Connie J.

Comments: Very pleasant people. I feel confident in their work.

Review Date: 12/05/2016 | Author: Neal K.

Comments: Was told to expect them between 8 - 10am and Rick arrived at 8:30 and finished before 9:30. Rick was courteous and efficient.

Review Date: 11/25/2016 | Author: Ken A.

Comments: Quickly fixed couple of items which turned out to be quite minor but only charged small stop charge and nothing to fix items. Great customer service!

Review Date: 11/19/2016 | Author: Mike M.

Comments: The best! Finally a plumbing service that is honest , great quality work and a great price.

Review Date: 08/16/2016 | Author: William S.

Comments: Excellent work performed on time at a reasonable price

Review Date: 08/14/2016 | Author: a Neighbor

Comments: Great job. On time

Review Date: 08/11/2016 | Author: Linda K.

Comments: Prompt and courteous service. Totally satisfied with the job.

Review Date: 07/26/2016 | Author: a Neighbor

Comments: Good work, my only complaint is that they left a mess. Hired them back for additional work, mess cleaned and once again great quality work!

Review Date: 07/20/2016 | Author: a Neighbor

Comments: On time repair of tub faucet.

Review Date: 06/18/2016 | Author: Jojo N.

Comments: Professional came, installed garbage disposal, and left. Prompt and pleasant. I hired them for a second job, utility sink. Same performance. Very nice.

Review Date: 05/25/2016 | Author: Frank B.

Comments: Identified and stopped water leak. Listened to my situation and presented options. Would recommend to others.

Review Date: 05/19/2016 | Author: a Neighbor

Comments: .

Review Date: 05/10/2016 | Author: Doug O.

Comments: good job

Review Date: 05/03/2016 | Author: David M.

Comments: Express identified the issue of a backed up bar sink and a newly developed leak (while i was attempting to resolve it myself). What looked like a finished wall removal to fix, was analyzed by Express to be less than that.. A little cutting behind the bar sink exposed the issue and was resolved within 3 -4 hours. work came in less than previously quoted and sink works with no issues what so ever.

Review Date: 04/28/2016 | Author: Rosemary J.

Comments: Express Plumbing is probably the most polite and honest company we have worked with. I would recommend them very highly

Review Date: 04/19/2016 | Author: Mary ellen K.

Comments: Project: installed new showerhead plus a hand held showerhead. Replaced tub stopper and repaired loose drain cover. Replaced cartridge in shower . Jim provided excellent service and then was hired by a neighbor. I would certainly use him again .

Review Date: 04/16/2016 | Author: a Neighbor

Comments: Jim is an honest get the job done individule. He does good work.

Review Date: 04/16/2016 | Author: Fred N.

Comments: I couldn't get better service. They were there the day I called and made the job simple and quick.

Review Date: 04/09/2016 | Author: Ken P.

Comments: Just a pleasure to work with. James knows all the tricks of the trade when it comes to knowing what to do to help the customer. I felt he had our best interest in mind. Absolutely will use him again and again.

Review Date: 04/09/2016 | Author: Tom K.

Comments: Jim was a pleasure to work with, on time and on budget. I will use him again for future projects. He went far and beyond what I expected.

Review Date: 04/07/2016 | Author: Mary S.

Comments: that they should definitely use this company for their plumbing needs.

Review Date: 03/22/2016 | Author: a Neighbor

Comments: Jim was wonderful to work with and went above and beyond what any other company would provide. Definitely would recommend for any job.

Review Date: 03/13/2016 | Author: Terry G.

Comments: At first Jim suggested a fix over the phone that I could try myself. That worked for a while but when it stopped working he was able to come to my house about 2 hours after I called and replace the thermocouple in my water heater.

Review Date: 03/11/2016 | Author: Mike S.

Comments: They were very helpful in explaining every thing that needed to be done . Good company to hire and to work with

Review Date: 03/06/2016 | Author: Eddie M.

Comments: Express Plumbing, LLC responded to my emergency call immediately which was very comforting to me and my family. He was very reassuring and confident about the high quality of his work and personnel. The project was completed on time and they accommodated our schedule. The final project turned out great! Thank You, Jim & Crew for your excellent service.

Review Date: 03/06/2016 | Author: Mnp properties, S.

Comments: Good service

Review Date: 03/01/2016 | Author: a Neighbor

Comments: Jim who is the owner of the company came out himself. He saw the problem we were having with our shower dripping and worked hard to fix the problem.

Review Date: 01/28/2016 | Author: Shawn O.

Comments: Came quickly & did a great job.

Review Date: 01/19/2016 | Author: Josey N.

Comments: Excellent work. On time and very professional. Finished before scheduled. Would hire again for any plumbing problems I might have.

Review Date: 12/27/2015 | Author: Grayson W.

Comments: Good guys. Courteous, professional

Review Date: 12/22/2015 | Author: a Neighbor

Comments: Replaced and installed 2 vanity faucets. Very fast and professional. Wife and I love the job. Charged $390 which was reasonable. I will be calling again should I have any future plumbing needs.

Review Date: 12/21/2015 | Author: Doug F.

Comments: Friendly service

Review Date: 12/19/2015 | Author: Elaine C.

Comments: Fast, friendly and affordable.

Review Date: 12/08/2015 | Author: Cap T.

Comments: I called them at 930am they where here at 130pm to put in a hot water tank, THE SERVICE WAS EXCELLENT..

Review Date: 12/08/2015 | Author: Grayson W.

Comments: Called these guys in a pinch after kicking Home Depot's "exclusive installation" company out because they were all about what they would NOT do and within 10 minutes had found over $600 worth of "extras". Jim re-arranged his next day schedule to take care of my water heater emergency. Professional, courteous, friendly,quick, and saved $300 over the HD "pros". Will be using this team for future projects.

Review Date: 12/08/2015 | Author: Bill M.

Comments: Had parts needed and did repair in short amount of time

Review Date: 10/23/2015 | Author: Vik K.

Comments: The owner, James Grier, came and did the work himself (repair of a shower control valve). Even though the project got a little more complex than he anticipated, he never lost his patience or his sense of humor. The final charge was less than expected, even though it took longer than anticipated. That's good value.

Review Date: 10/04/2015 | Author: Ralph R.

Comments: Na

Review Date: 10/03/2015 | Author: a Neighbor

Comments: I did not have to hire this company because the plumber who contacted me thought he recognized what my issue was. He walked me through several steps, which fixed the problem as he surmised. He refused to bill me and noted I also did not have to pay for a service call. Such integrity!

Review Date: 10/01/2015 | Author: Norman B.

Comments: Very good experience. Qualified. Done quick as possible. Came out on same day! Came when they said they would arrive.

Review Date: 09/22/2015 | Author: John & donna E.

Comments: I am so happy to have found Express Plumbing, very friendly and professional, did a great job, very reasonably priced. I would highly recommend them to anyone!

Review Date: 08/28/2015 | Author: Jeff L.

Comments: excellent job.

Review Date: 08/27/2015 | Author: Vincent D.

Comments: The owner followed up and was hands on with his crew.

Review Date: 08/26/2015 | Author: David F.

Comments: I have a 1927 home and ad in this case of working with lead drain pipes some on the spot creativity of problem solving was required

Review Date: 08/26/2015 | Author: Rosann G.

Comments: the workmen were very professional. they were very courteous, cleaning up after the job was completed. they explained everything he was doing. I would use them again and would recommend them to anyone.

Review Date: 08/23/2015 | Author: John T.

Comments: Prompt and easy to work with

Review Date: 08/18/2015 | Author: Mary B.

Comments: James is very competent.

Review Date: 08/17/2015 | Author: a Neighbor

Comments: The owner followed up with the job. Arrived on time.

Review Date: 08/13/2015 | Author: Harold G.

Comments: over all dealing with company was a great experience,everything done as promished.

Review Date: 08/13/2015 | Author: Steven S.

Comments: Great cummunication and responsiveness

Review Date: 08/05/2015 | Author: Maurice L.

Comments: The Express Plumbing team and ownership were very professional, the pricing was excellent, and the owner was reachable. They are now my go to plumbers. Thanks Home Advisor Maurice

Review Date: 08/02/2015 | Author: Kayhryn G.

Comments: Tech was easily reachable. Repaired my kitchen faucet in minutes. Will hire them again

Review Date: 07/16/2015 | Author: John L.

Comments: These guys really know their stuff. I will be using them again for anything plumbing related.

Review Date: 07/08/2015 | Author: Ellen F.

Comments: They were able to schedule very quickly, arrived on time, completed projects promptly for a very reasonable price.

Review Date: 06/05/2015 | Author: Steve B.

Comments: They arrived when they stated they would. They got right to work and it took less than an hour to do the job. they were very professional and explained what they would do. I would highly recommend them.

Review Date: 06/05/2015 | Author: a Neighbor

Comments: Excellent response time and customer service.

Review Date: 06/01/2015 | Author: a Neighbor

Comments: Great Work!

Review Date: 05/26/2015 | Author: Stephen H.

Comments: Everything worked as stated, no surprise, no extra charges. Glad to work with them.

Review Date: 05/22/2015 | Author: Tim K.

Comments: very friendly & professional, cleaned up after work was complete.

Review Date: 05/10/2015 | Author: Katherine L.

Comments: I had a list of small problems that needed fixing and Jim knew how to approach each one efficiently and effectively. He was even able to fix a water pressure issue that others had not been able to correct.

Review Date: 05/03/2015 | Author: Jeff W.

Comments: Did a great job, highly recommended.

Review Date: 04/30/2015 | Author: Julie L.

Comments: Both people I spoke with were very friendly and very efficient!! Solved my problem very easily!! Thank you Express Plumbing !! Julie Levy

Review Date: 04/21/2015 | Author: a Neighbor

Comments: We hired Express Plumbing to come to our home to find and repair the gas leak. One of their guys came out after normal business hours to help us out because we were working late. He stayed late until he did just what he came to do,find and fix the problem. The job was costly, however it was worth it to get our gas service back on. He even stayed until around 11:30 p.m.when the gas company showed to make sure the service was restored. A good man he was. I'd recommend Express Plumbing to others who have a need. They seem to have good people working for them.

Review Date: 04/06/2015 | Author: Barbara S.

Comments: Fair charge. Explained repair thoroughly and made necessary adjustment to improve performance and safety of the water heater.

Review Date: 03/28/2015 | Author: a Neighbor

Comments: Very friendly and on time yea!

Review Date: 03/26/2015 | Author: Antoine W.

Comments: Very professional

Review Date: 03/20/2015 | Author: a Neighbor

Comments: 5 stars plus 15 Very prompt, knowledgeable and courteous, Great job

Review Date: 03/20/2015 | Author: a Neighbor

Comments: Excellent workmanship

Review Date: 03/17/2015 | Author: a Neighbor

Comments: very prompt and was flexible in scheduling

Review Date: 03/02/2015 | Author: a Neighbor

Comments: Great experience

Review Date: 02/26/2015 | Author: Richard P.

Comments: These guys were great! They made sure I understood everything they needed to do, how much it would cost, how long it would take and then they did exactly that! Absolutely outstanding!

Review Date: 02/17/2015 | Author: Mark P.

Comments: good job very courteous and pro quoted price was over on time still did the work for original estimate.

Review Date: 02/03/2015 | Author: a Neighbor

Comments: It was a small job that I am kind of embarrassed that I couldn't take care of myself. The plumber was very professional and fixed the problem in no time

Review Date: 01/30/2015 | Author: Kevin G.

Comments: OUTSTANDING SERVICE!! HIGHLY RECOMMENDED!! Would not hesitate a second in recommending Jim and his crew to anyone, or utilizing them again myself. SUPERIOR communication! STRIVED to make sure I was happy with all aspects of his work! EASILY accommodated my screwy work schedule!!

Review Date: 01/27/2015 | Author: a Neighbor

Comments: Great

Review Date: 01/22/2015 | Author: a Neighbor

Comments: tried to turn on the water from the wrong main , caused a flood in the yard but water company promptly took care of it.

Review Date: 01/21/2015 | Author: Sandra T.

Comments: Great

Review Date: 01/14/2015 | Author: Kari M.

Comments: .

Review Date: 01/09/2015 | Author: Lisa R.

Comments: they were excellent, they knew what they were doing, brought the right parts and completed quickly and efficiently.

Review Date: 01/09/2015 | Author: a Neighbor

Comments: Super service, fantastic price. Quick response -- good communication! Highly recommend to anyone!!!

Review Date: 01/07/2015 | Author: Willa j E.

Comments: Unstopped toilet, prompt and professional. I would hire them again

Review Date: 01/04/2015 | Author: Clinton W.

Comments: arrived promptly and knew immediatly how to fix the problem.

Review Date: 01/04/2015 | Author: Clinton W.

Comments: arrived quickly and was very personable and pleasant to work with.

Review Date: 01/01/2015 | Author: Jonathan T.

Comments: Great people doing great work, they definitely have my plumbing business.

Review Date: 12/31/2014 | Author: Kathleen S.

Comments: Great experience and I would highly recommend them. Very friendly, prompt, and professional.

Review Date: 12/22/2014 | Author: Matt S.

Comments: In addition to the new water heater install, I requested a new gas line be run up to the kitchen area (for a new gas range); Jim correctly recommended that I also have a 110v electric installed (the electric range required the 220v--which was the only outlet installed). Jim's team was very professional & kind; my calls were returned immediately, and Jim followed up both that evening and the next day to be sure I was satisfied---which I am!

Review Date: 12/16/2014 | Author: Charles S.

Comments: Express Plumbing installed my replacement water heater, same day, as promised.

Review Date: 12/09/2014 | Author: a Neighbor

Comments: they were punctual, nice and professional.

Review Date: 11/21/2014 | Author: a Neighbor

Comments: Great warm personality great customer service

Review Date: 11/06/2014 | Author: a Neighbor

Comments: I hired Express Plumbing to rough in a bathroom in my basement. I can not express enough how impressed I was. They were wonderful to work with. They are so professional and really go the extra mile to satisfy the customer. There price was very reasonable and lower than several other companies. I am so thankful that I went with a smaller company where customer satisfaction is so important. I was impressed with their work during every step of the process. They were great and I couldn't have asked for a better experience. The owner was great to work with. They really cared and wanted me to be pleased. The quality of their work was great. I wish I could post pictures. I love my new bathroom and I will definitely use Express Plumbing again for all my plumbing needs. I love this company!

Review Date: 11/02/2014 | Author: Sharon H.

Comments: Prompt, professional, fairly priced,very nice people and honest!

Review Date: 10/31/2014 | Author: a Neighbor

Comments: Jim did a great job. Timely and price friendly.

Review Date: 10/17/2014 | Author: Larice G.

Comments: Mr. James Grier and his team are professional, punctual, honest and straight forward and do excellent work at a very reasonable price. My dad and I will most definitely be calling Express Plumbing LLC. for any future plumbing problems that may pop up around the house for now on. Thank you Home Advisor.

Review Date: 10/13/2014 | Author: Wayne K.

Comments: Reply was quick,and showed up same day

Review Date: 10/09/2014 | Author: Uli F.

Comments: I would call them again. Super nice owner and easy to work with. GREAT GREAT COMPANY !!!!!!!!

Review Date: 10/05/2014 | Author: Mindy C.

Comments: Jim showed up the same day to assess the problem. He was very friendly and knowledgable. I would definitely call him again and recommend him to friends.

Review Date: 10/05/2014 | Author: Richard S.

Comments: Jim was very pleasant to work with.

Review Date: 10/05/2014 | Author: a Neighbor

Comments: Was on time and answered all questions.

Review Date: 09/20/2014 | Author: Edward C.

Comments: Excellent work, a little expensive, but very fast response.

Review Date: 09/13/2014 | Author: Richard S.

Comments: The plumber was very competent and answered all my questions. The only issue was the plumber could not keep the original installation date.

Review Date: 09/09/2014 | Author: a Neighbor

Comments: Excellent follow up to small problem with original work. James came out late in the evening immediately after my call. Very easy to deal with overall, extremely prompt and professional.

Review Date: 09/03/2014 | Author: Anthony D.

Comments: Very knowledgable , professional and fair.

Review Date: 09/02/2014 | Author: Eric G.

Comments: Had do numerous jobs, checking all water intakes, dishwasher, wash machine hook up, replace hot water heater, remove water softener, fix leaking water emergency, many faucets and more. Very personable, friendly and helpful. Cares about quality, explains what is doing and why. Attempts to get to you as soon as possible. Owner came and worked all day into evening so we could get water finally turned on in the house. We have already called again for another issue and think of Express as "our plumber". :) Owner very likable person which is a plus. Very reasonable pricing.

Review Date: 08/30/2014 | Author: a Neighbor

Comments: I will use him again

Review Date: 08/27/2014 | Author: Frieda K.

Comments: Very prompt and people were very polite and the completed job is professional. Even added a valve to dehumidifier pipe that needed to be replaced. No up charges on any of the work done.

Review Date: 08/27/2014 | Author: Don D.

Comments: Showed up to work and completed the installation of the water heater on time. Out of the three contacts, they were on the phone about getting the job almost before I completed the application. This showed me just how much they wanted the work. Very pleased.

Review Date: 08/26/2014 | Author: Terry S.

Comments: called them later in the evening with a problem that arose from installation. Problem was addressed immediately and installer was sent to location and resolved problem.

Review Date: 08/20/2014 | Author: Chris S.

Comments: Promptly returned to my request. I had a broken toilet and an old iron pipe underneath, they fixed my issue quickly, on time and for the agreed upon price. 5/5.

Review Date: 08/20/2014 | Author: Mary beth M.

Comments: While our project was an easy one, I do appreciate a plumber who responds promptly to my inquiry, comes on time, completes the work competently, cleans up, and charges exactly what he said he would. Express Plumbing did all that. I would definitely use them again.

Review Date: 08/16/2014 | Author: Dan C.

Comments: Excellent service. Fair price. Very professional.

Review Date: 08/11/2014 | Author: Rich B.

Comments: Got here when he said he took 30 minutes

Review Date: 08/08/2014 | Author: Carolyn B.

Comments: Jim was great and on time and was there when he said he would be there. Jim took out my old corroded garbage disposal and set my sink up back to its original state w/o the garbage disposal. Cleaned up after himself. I would hire him again in a heart beat. His customer service is how you should treat customers. A+ all of the way. Will be hiring him to install my new hot water heater that I found out was ancient.

Review Date: 08/06/2014 | Author: Michael T.

Comments: The best part was he provided a fix option no one else provided that seemed to work without having to replace the valve.

Review Date: 08/05/2014 | Author: a Neighbor

Comments: i would hire them again

Review Date: 08/01/2014 | Author: Phil H.

Comments: No

Review Date: 07/29/2014 | Author: Mike S.

Comments: Our water heater broke and with two kids, we were desperate to get a new one installed. We received a bid from a large heating/refrigeration/plumbing company in town and their bid seemed a little outrageous and they said it would take several days to get the parts and get it installed. I called Express Plumbing and their quote for the exact same job/parts/labor was HALF...(yes, I said half!). I called Jim and he contacted one of his guys who came out THAT DAY and installed it quickly and it works great. Express Plumbing is now the only plumbing company I will ever use. HIGHLY RECOMMEND!

Review Date: 07/29/2014 | Author: Kenneth H.

Comments: Got work done quickly and made sure work was done correctly. There was an issue with a part that was installed and they came back to the house and replaced it immediately. All in all a very positive experience.

Review Date: 07/23/2014 | Author: Amy M.

Comments: Excellent experience. I wish I could go back in time and hire them for other plumbing needs I used someone else for. They were very professional, handled my urgent problem quickly. The price was very reasonable and I didn't not pay any extra for same day service. I had an outdoor faucet replaced and I was very impressed with the knowledge and attention to detail. I would highly recommend them.

Review Date: 07/18/2014 | Author: Eric W.

Comments: very professional. no selling pitch. Talking like an old friend.

Review Date: 07/14/2014 | Author: Chris W.

Comments: Very professional and VERY reasonable rates. One third the cost that Rivers Plumbing quoted for the exact same job.

Review Date: 07/14/2014 | Author: a Neighbor

Comments: I love this company. I don't usually take the time to fill out surveys, but I was so pleased that I had too. They were very prompt and professional. Their price was very reasonable and fair, I didn't feel like they took advantage of me by trying to sell me things I didn't need. I had him look at my bathroom faucet while he was there working on my water heater and it was just needing a very minor fix. They cleaned up after themselves, which was much appreciated. The county inspector even commented about what a good job they did. I would highly reccomend them! I will definitely use them again.

Review Date: 07/12/2014 | Author: a Neighbor

Comments: While reading reviews I received a phone call from them. The owner had a plummer out by end of the day.

Review Date: 07/12/2014 | Author: Jim J.

Comments: Got here when he said he would and they cleaned up after themselves. Did a good job.

Review Date: 07/08/2014 | Author: Jerry R.

Comments: he showed when he said he would

Review Date: 07/03/2014 | Author: a Neighbor

Comments: The county inspector came today and said he did a really good job. I had hot water. I was happy.

Review Date: 06/25/2014 | Author: a Neighbor

Comments: Very pleased with the work done. I would hire them again.

Review Date: 06/23/2014 | Author: Isaac W.

Comments: They gave me the lowest estimate (by about $100), and when a slow leak appeared the next day, he was quick to return and fix it to my satisfaction and without extra charge.

Review Date: 06/19/2014 | Author: a Neighbor

Comments: Apparently we have an unusual water heater such that the first person was unable to manipulate a certain part. He was very apologetic for it taking so long and ended up calling the owner, Jim, who came right over. Turns out this particular water heater required a more extensive replacement than the single part that is normal, so they went out, purchased the part, installed it, and still charged me the original quoted price for the less-extensive fix. This company demonstrates high integrity and character in addition to quality work.

Review Date: 06/18/2014 | Author: Barb H.

Comments: Jim not only did good work but he was very concerned about the customer service aspect of his business, which I really appreciated. He replaced our garbage disposal in "record time" I might add, and did an excellent job.

Review Date: 06/18/2014 | Author: Kris G.

Comments: I will be hiring this company for other projects. Excellent service.

Review Date: 06/16/2014 | Author: a Neighbor

Comments: Fixed my problem in a timely fashion. Also replaced another part for no additional charge. Would use Jim again and recommend him to friends.

Review Date: 06/12/2014 | Author: a Neighbor

Comments: They did and excellent job, and in a timely manner.

Review Date: 06/02/2014 | Author: Barbara W.

Comments: Very good, fair price will use again.

Review Date: 06/01/2014 | Author: a Neighbor

Comments: Gave me an approximate estimate over the phone and service was fast. He took care of a couple of other plumbing issues while he was in my home. Pricing was very reasonable. I would recommend Express Plumbing and will use them in the future.

Review Date: 05/28/2014 | Author: Patricia H.

Comments: Express Plumbing is appropriately named - next day service was amazing! Very happy with the work done by Jim. Much attention to detail, which is rarely seen these days. Really impressed!

Review Date: 05/25/2014 | Author: Timothy R.

Comments: Installer was very good and fast left a clean job. I would use them again.

Review Date: 05/24/2014 | Author: a Neighbor

Comments: Fast Efficient and did not take advantage of overcharging when given the chance and that is why I will used them again!

Review Date: 05/15/2014 | Author: Larry C.

Comments: Express plumbing was efficient in getting the estimate and performing the job.He was professional and clean about the work we recieve. We are very satisfied with their servicr.

Review Date: 05/15/2014 | Author: Todd A.

Comments: Very friendly. Fixed the problem and fixed the cause of the problem. Explained everything well so I understood what the problem was and what he did to fix it.

Review Date: 05/04/2014 | Author: Lloyd C.


Review Date: 05/02/2014 | Author: a Neighbor

Comments: Work was done efficiently, I was satisfied.

Review Date: 04/29/2014 | Author: Chris S.

Comments: Jim did a great job with my small repairs. He was prompt and professional. I would highly recommend Jim and will use him again.

Review Date: 04/26/2014 | Author: Cyndi R.

Comments: Prompt, honest and thorough with everything. Great service all around. I highly recommend this company.

Review Date: 04/21/2014 | Author: Ed S.

Comments: Came out twice. Each time, exactly on time. Took pride in work. Didnt back off when old plumbing became stubborn.

Review Date: 04/17/2014 | Author: Donald E.

Comments: Express Plumbing showed quickly and performed the work so we could turn our water back on. The performed all work professionally and cleaned up afterwords.

Review Date: 03/25/2014 | Author: Connie J.

Comments: Came out on a Saturday, and were lower than what I had been quoted for regular business day repairs from other plumbers. Stayed until the gas was back on.

Review Date: 03/18/2014 | Author: Ralph W.

Comments: Very personable and professional. Met our quick schedule and had many different solutions to our needs. Very Good Exsperience

Review Date: 03/13/2014 | Author: Lisa H.

Comments: They were great! He gave me a very fair price and did an excellent job. They cleaned up after themselves, were prompt and very professional. I will definitely use them again. I really trust them.

Review Date: 03/13/2014 | Author: Jorge C.

Comments: Very knowledgeable and very, very honest and cost efficient. I would call no body else

Review Date: 03/11/2014 | Author: a Neighbor

Comments: Responsive, quick, fair, quality work.

Review Date: 03/09/2014 | Author: Allen H.

Comments: Friendly experienced proffesional who is both fair and honest...rare these days

Review Date: 03/06/2014 | Author: Duk K.


Review Date: 03/05/2014 | Author: Tammy D.

Comments: Jim was very prompt and explained the work that would be done, he is priced reasonably. I will call him again if I need more work done for other jobs.

Review Date: 02/27/2014 | Author: Frank C.

Comments: Installed new water heater and expansion tank. They arrived right on time, worked quickly and efficiently. Good quality work at a very fair price- same as what was was quoted. Would highly recommend.

Review Date: 02/27/2014 | Author: John A.

Comments: These company is fantastic. i emailed them my information on tuesday night and on wednesday morning they called me and went to the site, attacked the problem and within an hour all was resolved. The contractor was fantastic and flexibility in terms of payment is really good. I would definately recommend this company to my buddies for plumbing .

Review Date: 02/22/2014 | Author: a Neighbor

Comments: He was very professional and keep word as to the time frame. Even though we contacted him on a Sat. morning he was out within a hour and a half.

Review Date: 02/20/2014 | Author: Von C.

Comments: They were very courteous and professional. They were always on time. They got in and got the work done. I if need a plumber again, they'll be the one I call.

Review Date: 02/15/2014 | Author: Melinda C.

Comments: he kept me informed on when he would be hear came done the job ran in to other bad pipes fixed them price was reasonable he even came on sat. so I did not have to take off work if I need anything else done I will call him to do the work

Review Date: 02/14/2014 | Author: Steve K.

Comments: Great

Review Date: 01/14/2014 | Author: Jonathan E.

Comments: Quality,job, good service time..will use them for everything in the future.

Review Date: 01/14/2014 | Author: Jim E.

Comments: Very responsive and reasonable. Also, established high degree of trust and look forward to being able to reach out to him for my commercial work as well. He did not let me oversell myself on all of the bells and whistles I was tempted to purchase with water heater. Very appreciative of the chance to bid the job.

Review Date: 01/14/2014 | Author: Jacqueline L.

Comments: He was very professional and proficient in his job. He came out the same day as I called him. He was very respectfully of my property and was through in his cleaning up the area after the job was complete. He suggested methods to help prevent the problems in the future. I will definitely call him back when needed.